Introduction of Secrexy
The company specializes in providing products that may help couples or singles experience a better private moment. Secrecy offers a large selection of products that are meant for Women, Men and Couple's use. The topic “Sex” is a matter of privacy which is usually avoided during discussions. In a lot of countries it Couple’ considered a “Taboo”. Secrecy has taken a bold step by coming up with a website that works with high security of its customer's privacy and secrecy. The company has customers from all over the world. The website doesn’t provide any detailed information about its base like “How was it launched”, “Who founded it”, etc.
The company uses two kinds of payment method: Credit Card Express and PayPal. The customers must make sure that they have selected or entered the correct delivery address in PayPal because the orders are shipped to PayPal address.
Due to the intimacy of the products the company doesn’t provide a return or replace option. The company replaces or refunds only in situations where the customer has received damaged, incorrect or poor quality product. If at all the buyer’s return or exchange reason falls under any of these situations then he must contact Secrexy through email and wait for them to reply. Their customer service team usually replies within 24 hours of receiving it. All the returns and exchanges are approved by the customer service team. So, any product returned without a piece of prior information to the customer service will not be accepted.
Products and Services by Secrexy
The products available with Secrexy most belongs to the brand: Tenga, Lelo, Leten, etc. The product offered by the company are for Singles (Men and Women) or Couples use.
On visiting the website, the customer can visit the “Sex Guide” section. The options under this guide are Health Tips, Sex Tips, Product Tips and Review. The health and sex tips zone is dedicated to answer and give solutions to all the sex-related issues that couples and singles face. All individuals must visit this portion of the website in order to find the answer to their queries.
Secrecy coupon codes are regularly updated on the website to make the purchase cheaper for customers. The company completely takes care of the packaging which is absolutely indifferent, in order to provide full privacy to the customers about their product and shopping. Every order comes with tracking information which is sent to the customer via email.
The total time taken to deliver a product is a sum of the processing time and shipping time. The delivery duration depends upon the shipping method chosen by the customer. Express Shipping always takes less time than the Standard Shipping.
Secrecy offers international shipping as well. The delivery duration and charges may vary from country to country. To know the details the customers can visit the website. The Secrexy Voucher codes can also be used by International buyers. A few countries where the company ships are: United States, Canada, United Kingdom, Denmark, Poland, Austria, Greece, Ireland, Sweden, Italy, Thailand, etc.
The company's return and exchange policies are not as flexible due to the intimacy of the products. Only in case the customer receives a damaged, poor quality or incorrect item, the returns and exchanges are possible.
How to use Secrexy Coupon Codes?
The company frequently updates it discount codes and sales on the website. The customers have to keep a track of the website in order to trace the ongoing Secrexy Voucher codes. The company has also given the customers n option of registration where the customers can register themselves for free in order to get notified instantly on the update of any new Secrexy offers.
The customers must make sure that they don’t forget to enter or apply the Secrexy discount codes before checking out. Using coupon and voucher codes make shopping easier and affordable for the buyers thus it is important to know the latest offers running on the website. Each coupon code or discount code can be used only once per order.
Frequently Asked Questions ( FAQS )
1. How long does it take for the orders to deliver?
The delivery of the product depends upon the shipping method chosen by the customer. Standard shipping may take up to 20 days whereas Express Shipping takes up to 15 days to deliver even internationally. The delivery time is a sum of processing time and shipping time.
2. Is the shopping with Secrexy kept private?
Yes. The company understands the importance of privacy in terms of Sex. Every order with Secrexy is handled with complete security with a n indifferent packaging that doesn’t allow any outsider to guess what does the package contain. The customers can freely shop with Secrexy without bothering about their privacy.
3. Is it possible to return the product in case of any issue?
The returns are not as flexible due to the intimacy of the products. The returns are accepted only if the item is damaged, poor quality or incorrect product delivery. All the returns are approved by the Secrexy customer service team, so any product returned without informing the customer service will not be accepted.
4. How to track the order?
On the confirmation of every purchase, the customer receives a receipt and tracking information via email. In case the customer has not received the same, he must contact the customer service for assistance regarding the same.
5. Where do I get the Secrexy coupon code?
The company continually updates its website regarding the Secrexy Discount code. The customers are suggested to register themselves for free on the website to get instant notification upon the latest Secrexy offers.
Customer Service Details
The company doesn’t provide any contact number for the customers to communicate via call. For any issue regarding Forgot Password, Tracking Order, Return Product, Exchange Product, etc. the customers are recommended to contact the company via email. They usually reply within 24 hours of receiving it.