Introduction To PandaHall
PandaHall is a Chinese federation of factories and it is also an online market for Chinese merchandise. It is a wholesale market place and retail for beads and findings like jade, lampwork glass, silver, gemstone, pearl, and crystal items etc. PandaHall is a Verified Squaretrade Seller. It helps in sourcing products to other small businesses. Whether the customer is in jewelry making business or owns a jewelry store, PandaHall has the solution for every need of the customer to satisfy their requirements.
The company is into a worldwide business. It has a huge logistics center professionally made for international businesses. Management of the products is completed here such as order placing, stock maintaining, storage, distribution, packing and shipping of goods, tallies, etc. To extend the business more efficiently, PandaHall has a special display room in which all the products of the company are stored as a sample. It is offered to the visitors in the company to have an overview of the product collection.
Once an order is placed successfully on the website or via email, customer can still make changes on the order. There is a ticket available on the website to make changes on the order like cancel order, add items, etc. If a customer fails to submit the ticket then they can send an email to the company to make changes on the order. To get a discount on products customer can earn points by providing a review for the products they have purchased. These points get converted into dollars after collecting some particular point and the customer can also collect Coupon Codes which can be availed to reduce the prices.
Products and Services by PandaHall
PandaHall Offer products under different categories like jewelry beads, jewelry findings, beading supplies, stringing materials, jewelry and watches, hair accessories and findings, sewing and knitting. Customer can visit the official website of the company to check the large list of products and can place the order accordingly.
Customer can place an order in two modes that are, by directly placing an order on the website and by email. In the website, the customer selects their products and then check out the products after payment. While in Email order customer fills an order form with includes all the customer required products. Then the customer sends the form via email. After receiving the completed form, the company calculates the amount and revert back with a confirmation mail to the customer. The customer can then proceed to payment. Though there are two methods of placing an order, still company advice to place an order on the website as it is the easiest process and customer can easily track their orders.
It generally takes 5 to 7 business days to process the order after it is placed successfully with full payment. If any product is out of stock, the customer will receive an email regarding it and it will be shipped after re-stocking. A customer can also earn points by reviewing the products after receiving it which can be then converted into dollars. There are some Coupon Codes sent to customers via email so that it can be activated on the account before placing a new order to avail discounts on products. There is no minimum order requirement to place order. But there is a minimum quantity requirement for particular products. Customer can check this minimum quantity required on the product details while placing an order. Customer can make changes to the order that they have already placed. It is possible on the website by submitting a ticket or by an email with all the details regarding the order and the changes that have to be made.
How to use PandaHall Coupon Codes?
PandalHall has points and Coupons Codes to be collected to get a discount on prices. Providing review for the purchased item can earn you points and then points get converted into US dollars which can be later used to purchase more products. Customer can get coupons by various PandaHall activities and coupons are also sent on registered email ids. Coupon Codes are needed to be activated before placing an order to avail the discount.
Frequently Asked Questions
1. What if I forgot my password?
Please visit our website and click on “Sign in”, there is an option “Forgot Your Password?” Click on it and provide your registered email address there. It will send you a link on the registered email address to reset your password. You can then easily reset the password.
2. How to get updates from PandaHall?
You can register yourself on the website. There is a column at the bottom of the page for registration. Provide your email address on the blank space and click submit. You will get the confirmation mail from us on the same email address. Once you are registered, you will receive all the updates through emails. Updates regarding latest collection, sales, discounts and many more activities of the company will be updated to you directly from emails.
3. How to get discounts on products?
Register yourself on the website, and then you will be notified for discounts. You can also collect Coupon Codes through various activities and via email. You need to activate these coupons before placing an order at your account. You can avail discounts on coupons. After receiving your product if you review the item on the website, you will earn a point for every review. These points can be converted in US dollar which can be used to place next orders.
4. What if I want to return the product?
If you have received a damaged or defective product then it must be returned within 30 days from delivery. It can be refunded or replaced. If you want to return a product which is non-defective but unsatisfactory then you can apply for refund or replacement within 7 days from delivery.
Customer Care Details
PandaHall is available for customer care support via calls, emails and direct sending messages. Customer can get in touch with the concerned team in all business days from 9 am to 5 pm. Customers are requested to kindly check the website on contact us section to know more.
Contact Number - +44 (0)7788-957-874
Email Id - email@example.com
Website - https://www.pandahall.com/